Application Jukebox Lite Edition Frequently Asked Questions
What are the minimum system requirements for installing the Application Jukebox Lite Player?
Windows Vista: (32-bit only)
RAM: 512 MB minimum (1024 MB suggested); CPU: 1 GHZ; Browser: IE 7.0.
Windows XP: (32-bit only)
RAM: 512 MB minimum (640 MB suggested); CPU: 600 MHZ; Browser: IE 6.0.
Broadband Internet Connection: A fast Internet connection, such as cable modem,
DSL or T1 is required for most applications. A faster download speed improves
performance.
Disk Space: Approximately 525MB is required to run Jukebox Player initially (12MB
of disk space for Jukebox Player and its files and at least 512MB for Client cache).
Application-Specific Requirements: In addition to Application Jukebox Player
requirements, your system must also meet any requirements of the application(s) you
are streaming.
What if I already have the AppExpress Lite Client installed? Can I upgrade to Application Jukebox Lite Player?
No, you must uninstall the AppExpress Lite Client using the Add or Remove programs. You can then install the Application Jukebox Lite Player per the instructions included in the Quick Start Guide or the Application Jukebox Player User Guide.
Is Firefox a supported browser?
At this time, Firefox is not officially supported.
Does The Player support Windows Internet Explorer (IE) proxy settings?
Yes, to use Internet Explorer’s proxy settings:
1. From the File menu, select Options.
2. Click the Connection tab, select Use Internet Explorer Settings, and click OK.
A confirmation message appears asking you if you want to save your “user
credentials.”
3. Click Yes or No. Proxy settings are now enabled.
PAC/WPAD settings are also supported, and the proxy protocol can be HTTP, HTTPS, or SOCKS.
How do I view the log file?
1. From the Application pane of the Main window, select each application currently
running, and click Stop on the Toolbar.
2. Click File, and Select Options.
3. Click the Log tab.
4. Click View Log. The Log File appears.
How do I change the size of The Player cache?
1. From the Application pane of the Main window, select each application currently
running, and click Stop on the toolbar.
2. From the File menu, select Options.
3. Select the Cache tab.
4. Enter the new cache size in the Desired Size field, and click OK.
The cache has now been changed. The default cache size is 512 MB.
What happens if a service interruption occurs, an “Unavailable” application status icon (a Red exclamation mark [!]) replaces application icons listed in the Application Pane?
• Wait for the network connection to be re-established. When the applications are available again, the “Unavailable” application status icon will be replaced with the application’s icon (or with the generic application icon if the application vendor did not provide an icon).
• Select the affected application(s), and then click Stop on the toolbar. A confirmation message will appear before the application is terminated.
SERVER FAQs
What are the minimum Hardware and Software requirements to install Application Jukebox Lite?
Operating System: Microsoft Windows 2003 Server or Windows XP Professional
Database Server: SQL Server 2005 Express (included), SQL Server 2005 Enterprise
Hardware Requirements
|
Category |
Minimum Requirement |
Recommended |
|
CPU |
1.0 GHz CPU |
1.0 GHz dual CPU or higher |
|
RAM |
512 MB |
1 GB or higher |
|
Disk Space |
10 GB |
20 GB |
|
Network Interface Card |
100 Mbps |
100 Mbps/1 Gbps |
Does Application Jukebox Lite come with a license?
No, please refer to the QSG for information on how to request a license.
What are the restrictions of my Application Jukebox Lite license?
Your Application Jukebox Lite license is restricted to a maximum of 25 users and entitles you to use the product for three months, after which you will no longer be able to adminster your server. In addition, you will only be able to install your Jukebox Lite Server on a single machine and it must not be used for commercial gain. If these terms do not fit with your requirements, or if you would like to move up to the full Enterprise Edition or SaaS Edition of Application Jukebox, our sales team would be happy to discuss your individual needs, please contact us at sales@endeavors.com.
What if I already have the AppExpress Lite Server installed?
You will need to uninstall the AppExpress Lite server before beginning the Application Jukebox installation.
Where do I go if I need assistance with my server installation?
Please refer to the Troubleshooting section in Chapter 10 of the Application Jukebox Server Admin Guide.
STUDIO FAQs
What is Application Jukebox Studio?
Application Jukebox Studio is a software tool that encodes Microsoft Windows-based PC applications into a network/Internet streamable format to take advantage of the streaming benefits. All that is required to make a Windows application streamable are two PCs running Windows XP or Windows Vista and Jukebox Studio to encode the application.
What are the minimum system requirements for using Studio?
Two or more PCs -You will need one Windows® PC dedicated to processing applications into streamable format (Packaging PC) and one or more Windows® PCs to test the streaming applications (Target PCs). The machine must meet or exceed the system requirements of the application being packaged. The following requirements have been established based on acceptable compression and encryption performance.
• Operating System - (32-bit only) Windows XP and/or Windows Vista
• Hardware - CPU: 1.5 GHz or faster), RAM: 512 MB or greater, Disk Space: 40 GB or greater (estimated), depending on the installation size of the application to be processed.
• Packaging Software - Application Jukebox Studio 2008. An “administrator” privilege level is needed to access and install it.
• Recommended Software - Virtual Machine software (such as Virtual Machine® from Microsoft) or, for physical machines, Disk Imaging software (such as Ghost® from Symantec®)
For the Target PCs:
• Test Application Software - Application Jukebox Player 2008 (Please refer to the Application Jukebox Player User Guide for additional requirements).
• Support Software - As required by the streamed application. Depending on the application, specific video card drivers (e.g. DirectX) may be required. See the application manufacturer’s website for current updates.
• Additional Software - Any other software as required to best reflect the typical system for targeted users. For example, Microsoft Office for users in an office environment.
What is the application file structure?
Primary files
STP - (Streaming Package file) this compressed file contains all of the other files below: It can be uncompressed by changing the extension to .zip and unzipping the file.
STC - (Streaming Content file) contains all the data blocks of the application being packaged. This file is the largest portion of the STP file.
AIB - (Application Installation Blueprint file) contains all the metadata for application files and registry keys.
TOK - (Token file) contains the security data and general information about the application.
Additional files
ICO - (Application Icon file) - contains the graphic file for the application icon provided by the software vendor (example, Word icon for each Word file).
CAE - (Configurable AppEvents files) - one .cae file per AppEvent trigger, for example that triggers events like running a VB script that installs other needed applications.
HTML - (EULA) The end user licence agreement for the application.
